Privacy Policy

Banana Palace restaurant is committed to protecting the privacy and confidentiality of our guests' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our restaurant, make reservations, or interact with us through our website or other communication channels.

Information We Collect

Personal Information: When you make a reservation or contact us for inquiries, we may collect certain personal information such as your name, contact details (email address, phone number), and reservation preferences.

Payment Information: If you make a reservation online or pay for our services, we may collect payment information such as credit/debit card details, billing address, and other relevant payment details. Please note that we do not store or retain your payment information beyond the transaction period.

Website Usage Data: When you visit our website, we may collect certain information automatically through cookies and similar tracking technologies. This may include your IP address, browser type, device information, and browsing patterns.

How We Use Your Information

Providing Services: We use the information you provide to fulfill your reservations, respond to inquiries, and provide you with the requested services.

Improving Services: We may use aggregated and anonymized data for analytical purposes to improve our services, enhance the user experience, and optimize our website performance.

Marketing Communications: With your consent, we may send you promotional emails or newsletters about Banana Palace restaurant, special offers, and upcoming events. You have the option to opt-out of receiving marketing communications at any time by following the instructions provided in the emails or contacting us directly.

Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. We regularly review our security practices to ensure compliance with industry standards and best practices.

Disclosure of Information

We do not sell, rent, or disclose your personal information to third parties without your consent, except as required by law or as necessary to fulfill the purposes outlined in this Privacy Policy. We may share your information with trusted service providers who assist us in operating our business, such as payment processors or marketing partners.

GDPR Compliance

Banana Palace restaurant is committed to complying with the General Data Protection Regulation (GDPR), which sets forth data protection and privacy rights for individuals in the European Union (EU). If you are located in the EU, you have certain rights under the GDPR, including the right to access, rectify, or erase your personal data, as well as the right to restrict or object to its processing. To exercise your rights or inquire about our data practices, please contact us using the information provided below.

Changes to Privacy Policy

Banana Palace restaurant reserves the right to modify or update this Privacy Policy at any time without prior notice. We encourage you to review this Privacy Policy periodically for any changes. By continuing to use our services after the posting of changes constitutes your acceptance of such changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at info@bananapalace.com or +22 (6)262 725 232.