Allergens Information

At Banana Palace restaurant, we are committed to providing a safe and enjoyable dining experience for all our guests, including those with food allergies or intolerances. We understand the importance of transparency and want to ensure that you have access to accurate information about allergens present in our menu items.

Our Approach to Allergens

Ingredient Transparency: We carefully select and source our ingredients to ensure the highest quality and freshness. We provide detailed information about the ingredients used in our dishes, including any allergens, to help you make informed choices about your meal.

Cross-Contamination Prevention: While we take every precaution to prevent cross-contamination in our kitchen, please be aware that our menu items may be prepared in facilities that handle allergens. We encourage guests with severe allergies to exercise caution and inform our staff of any dietary restrictions or special requirements.

Identifying Allergens

Menu Labels: Our menu includes clear and concise allergen labels to indicate the presence of common allergens such as gluten, dairy, nuts, shellfish, and soy. These labels are designed to help you quickly identify menu items that may pose a risk for your specific dietary needs.

Allergen Guide: For detailed information about allergens present in our menu items, please refer to our allergen guide, available upon request. This guide provides a comprehensive list of ingredients and allergens for each menu item, allowing you to make informed decisions about your meal.

Allergen-Friendly Options

Customization: We offer allergen-friendly options and are happy to accommodate special requests or modifications to our menu items to suit your dietary preferences or restrictions. Please inform your server of any allergies or dietary requirements, and we will do our best to accommodate your needs.

Dedicated Staff Training: Our staff undergoes rigorous training on allergen awareness and handling procedures to ensure that your dining experience is safe and enjoyable. We are here to answer any questions you may have and assist you in making suitable menu choices.

Your Safety is Our Priority

At Banana Palace restaurant, your safety and satisfaction are our top priorities. We strive to create a welcoming and inclusive environment where all guests can dine with confidence and peace of mind. If you have any concerns or questions about allergens, please don't hesitate to reach out to our staff for assistance.

Contact Us

If you have any questions, concerns, or requests regarding allergens at Banana Palace restaurant, please contact us at info@bananapalace.com or +22 (6)262 725 232.